Ftdi virtual com port vcp driver download

20.09.2021 By Paul Kadam

ftdi virtual com port vcp driver download

  • Meet the FT232RL
  • How to Install FTDI Drivers - giai-mong.co
  • Kinesis® K-Cube™ Brushed DC Servo Motor Controller
  • It is also worth updating the firmware on your vcp, to do this you will need to open the APT firmware utility to reprogram the connected device, certain hardware bug fixes portt been implemented over time to correct certain issues, including USB connectivity.

    Finally it could also mean that there is a fault with the FTDI USB chip on the device, this typically manifests itself as a randomly occurring error similar to what you are seeing if the problem driver after checking the above then unfortunately we would need to get the controller back frdi evaluation and repair. Whilst disabling the error pop ups pprt be handy it does hide any error conditions that may be present on the APT server or controller: therefore we would advise caution when implementing this particular method.

    Is it possible to have the library please. Kind regards Yoann. I have been working with the TDC for a couple of days now, trying to get it working with labview. The usb connection with the device is poor as when I started using it, the hardware would only be detected intermittently, but it was working.

    Restart the program. Any suggestions? It seems working well except encoding reading. When I command moving in velocity first, a position pirt read correctly. But if Downlod driver the direction, or Vcp input a stop command, the values read are come out erroneously.

    Maybe there are right sequences in-between moving, stopping, and reading. Response from Mike at Thorlabs: We will contact you directly to help troubleshoot your problem. It worked downlad. Unfortunately, using the APT config, only in simulation mode the second motor is recognized : when using Discover Hardware, only the oldest motor is recognized.

    Could you please help me as quickly as possible?! I'm vcp to hear about your problems using our devices. It appears that you are having association issues with our APT software, which we should be able to resolve. However, we will require some further details on your setup to identify the exact causes and I will contact you directly to discuss the issue further.

    I need all controllers to move 'simultaneously'. Is the control system for the T-Cube devices compatible with hyper-threading and parallel processing? Do you have code examples? What kind of latency would I expect? How many processor cores should I look for in a control computer? Thanks David Panak L-3 Greenville.

    The motors will move one after the other, even if they are all told to move com once. Unfortunately we do not have a multi-threaded APT version at this time. I'm trying to synchronize the movement of two seperate stepper motors which are controlled by two seperate TDC My aim is to obtain a continuous movement in two dimensions instead of point-by-point.

    I'd like to know if it's dowjload at all at the software level. I tried LabView and asked for help at the NI forum, but I was told that it is impossible to synchronize the execution of the motors. Could you please provide me some suggestions how it can be done? Response from Robert at Thorlabs: Ftdi would just like to correct myself from the previous response.

    Com delay between the two events would be rereao. We are working on the 3. Vc methods such as GetPosition aren't working properly either, with any error message. Virtul you help us? If the stage is correct then this will ensure ftdi the correct settings are entered for the stage you are using including the pitch setting.

    We have drievr you directly virtual assist you further with this issue. Then APT 3. Could you please provide download some suggestions? Response from Ben at Thorlabs: Thank you for your feedback Iman. The APTFirmware does not reveal stages connected to controllers.

    We uses bit windows 8 and tried both 32bit and 64 bit APT for 64bit system. Could you download suggest what we could do? Thank downlozd Response from Ben at Thorlabs: If the device is detected within APTFirmware then we would expect the device to be functioning as normal.

    I will contact you virtual to troubleshoot this with you. Hello Thorlabs! Response from Ben at Thorlabs: Thank you for your cirtual enquiry. At this time we do not provide support documentation for Python. I recently purchased a translation stage with a ZB motor driven with a TDC downloqd serial number First I find that the bit definitions are different from what I found described on Thorlabs online help file by Wei Wang which says the following: "The 5th bit shows if the motor shaft is moving clockwise 1- moving, 0 -stationaryand the 6th donwload shows if the motor shaft is moving counterclockwise 1- moving, 0 -stationary.

    Also dlwnload advice me how to solve this problem. That is, bits both 5 and 6 return 0 when the motor is not moving and during movement clockwise bit 5 returns downloav and during anticlockwise movement bit 6 returns 1, as expected. This is portt the latest version of the software that is available to download from our website.

    If you can provide an email address perhaps we can then contact you directly viirtual troubleshoot this further, also it would be useful to see your APT event log and you are welcome to send this us at techsupport. I'm working on 64bit plrt 7 and on a dom Labview. The following message appear Error Contact you support personnel.

    I can't change my computer or my 32bitlabview version. The 64 bit or 32 bit version of your APT software won't work as well on my computer. Do you have any solution? Please accept our apologies for any inconvenience caused whilst we correct this issue. Same problem as the last customer "APT v3. We updated the software on our website last week which port have corrected some of the recent bug we have been seeing and you can sownload download one of three versions, depending on your download system and also what application environment you are using.

    The next sofware APT v3. Tried three different computers, and three versions of Labview 9. When re installed to old software APT v2. Response from Mike at Virtaul I have contacted you directly to assist you in installing this software. It is configured downnload automatic detection, and I have tried re-installing and re-booting as well as re-istalling the USB driver.

    Something is not right, we use these in conjunction with Matlab, so I am wondering if Matlab changed something possibly. Your help with this would be greatly appreciated. Response from Mike at Thorlabs: There are a couple of things that you should be able to check quickly in order to check connectivity.

    Firstly I would check in the APT configuration utility that the simulator mode is pory, if this is enabled then the system will not look for any connected devices and potentially vkrtual you the black screen. If this fails then you will need to check connectivity in APT firmware.

    To do this fgdi the APT firmware utility ftdi click discover hardware; correctly connected devices will then be listed. I have also contacted you directly with a short troubleshooting guide and contact details if you encounter any further problems. I am trying to control the rotation stage using lab view.

    I found vcpp guide to labview and apt pdf which was great for getting started. I now have the activex control in lab vkrtual working but I'd like to specify some user downooad values to change the rotation by and can't seem to find any documentation or example programs like this.

    Could virtua, point me in the right direction please? Response from Mike at Thorlabs: The programming guide for com motor controllers can be found in the APT server help file; this is located in the thorlabs start menu folder. This contains a detailed list of all the methods, events and properties that can be used with our virtual, plus details of all the enumeration values that can be used for each command.

    We will use this with other equipment of thorlab to set up a test. Therefore we need too use labview to combine the motor with another hardware not from thorlab. Currently port use "guidetolabviewandapt" pdf document to get driver motor too work in labview. And i use mgmmotor control from activex in labview. Are there any other vi's examples, documentation or activex controls specific for this product available that i can use?

    And where can i find the apt programming guide, as stated in the "guidetolabviewandapt" pdf document. Any answer is welcome. With kind regards, J. Halley Sonion BV. Response from Mike at Thorlabs: To access the programming guide please go to the following start menu location. In here you will find a comprehensive list of available commands that can be used with our motor controllers.

    I have also port you directly with links to our software development package which contains some example. VIs that you are free to use for your application. Does anyone here,have written a similar labview vi's to control a stages using USB communications protocols? Regards, Paul.

    ftdi virtual com port vcp driver download

    Response from Mike at Thorlabs: I have contacted you directly with detailed instructions on how to setup one of our TDC controllers in labview. I read in a previous post: "I have contacted you directly with the latest doqnload of our USB communications protocol document. Regards, Jvdw. I am attempting to build upon the tutorial on APT to include a vkrtual which can set the jog mode on the controller.

    When doing this, an error is always thrown stating that the value given to SetJogMode is out of range, however I am giving this input either a 1 or 0. Any help is appreciated! Response from Mike at Thorlabs: The enumeration for the SetJogMode method needs to be set to either 1 or 2, the value 0 is not allowed by this method virtual will produce the error you are seeing.

    When a jog command is received, the motor continues to move until the jog signal is removed i. I can configure the drives using APT config and I can flash the firmware using the firmware flash application, but when I try to drive the stages using the APT user application, the application fails and gives a COM error. This throws an error with code Multiple reboots and restarts have not resolved the issue.

    I have moved download USB to various ports on the computer, but the device remains non-functional. Any thoughts on what the issue might be? Response from Mike at Thorlabs: Please can you make sure you have the latest version of the software installed; there were some issues with virtual earlier versions that would caused an immediate COM error on startup.

    But I can not 'flash firmware'. Also when using python to control driver devices, it seems that it does see the two, but that commands to make them do something are not xom. Somehow, all these issues are resolved when I connect the two TDC's directly to a USB hub; they are port, "I can flash the firmware, ad everything works well in python.

    My feeling is it is related ddriver issues with driver USB connection, but what to do against it? Can I still use my nice controller hub? I operate Windows 7. Response from Mike at Thorlabs: We will contact you directly to dicuss the issue you are having with the TCH control hub.

    I don't want to home them just adjust position around the current position in fine small steps. Tfdi I turn on the device it will feel as staying at port. Now I'd like to download it a bit to negative direction. Can I somehow circumvent this? Also an alternative to using absolute movements would be to use the move relative methods so the stage will move a set distance relative to its current position rather than the absolute position based home datum.

    I have ftdi you directly with further details. I have coded the entire control software in LabView. Individual motor control works fine but when Ftdi try to move two stages simultaneously, the command parsed to the second stage is not recognized until after the first stage's movement is completed. What labView command would enable me driver control two stages at the same time.

    Response from Mike at Thorlabs: All the ActiveX move methods have a timeout or bWait parameter, this is a boolean constant that can be set by the vcp in Labview. If set to false this means the move method will return as soon as the move is initialed and the program will not wait for the move to finish.

    If set to True then the method will only return after the move has completed, holding up your program. If you are trying to sequence a number of motors it is better practice to set this value to false. Is there any progress in download development downliad a 64 bit driver? I need to access the controls from labview 64 bit 32 bit labview is not an option.

    We have several components from Thorlabs. Another solution is also download option as long as we can control the rotation stages from labview. Response from Mike at Thorlabs: we are still in the development phase of our new motion control software package that will replace APT. We do not currently have any firm release dates but expect to have an advanced beta version available within the next 6 months.

    Until this new software package is released to customers unfortunately the current APT will remain 32bit. One option could be to use the low level USB communications protocol which uses the USB as a virtual com port to allow direct serial communication with our com. I have contacted you directly with the latest version of our USB communications protocol document.

    I need it for com in Virtual plane. Response from Mike at Thorlabs: Each motor GUI in APT user acts independently, whilst ftdi can be programmed with its own move sequence by ftdi on the 'move sequencer' tab unfortunately this will only control one motor and it may prove difficult to synchronise them using only the move sequencer.

    In order to synchronise multiple motors you will need to port a programming environment such as labview or VB to make your own customised scan sequence. Com the APT Config utility v. Trying to add stage association selecting CR1-Z7, I get an error message "Stage type selected is not compatible with driver selected. Do you have any hint how to proceed?

    Best regards, Pavel. There's a patch to fix the bug. The links to the patch are below please choose the correct port system you have. We encounter a random problem at the initialization of the whole system. From time to downlowd, the motor is not recognized by the PC neither by the APT user software nor by our own software.

    Contact me for more information, please. My phone number is 00 0 2 38 64 59 09, 00 0 6 79 24 04 72 and mail email address jalocha cilas. Sincerely, Alain Jalocha. Response from Jeremy at Thorlabs: We will get in contact with you directly to troubleshoot this. I did not succeed. The program using the C libraries including the software aptdllclient crashed after calling the function "InitHWDevice" AptInit was used before to initialize the dll.

    Using the low level functions I can blink the controller, home the device etc - to run SET commands. However, I cannot get any response on REQ commands. I would appreciate if you could send me some working example dosnload in C using the low-level commands or correct the bug in the C libraries. Response from Jeremy at Thorlabs: I will get in contact with you directly to provide a simple example using the serial commands.

    Please oprt you issue an update on port Thorlabs are releasing versions of the ActiveX that will run with 64 bit development software e. Response from Tim at Thorlabs: Thank you for contacting us! We are currently in the middle of development work on a completely new software package for our motion control stages and controllers that will be both 32 and 64bit compatible.

    We do not have a time frame for the release but it is likely we will have an advanced beta release available ftsi customers to download by the end of the year. I'm developing an application for controlling the TDC I will contact you to com this further.

    However, the information provided there seems not to be sufficient and im encountering unexpected problems. I would be grateful if you could either send or publish on vcp website the advanced communication protocol. Thank you in advance. I will contact you to troubleshoot. We have previously had these devices running on an older PC running Win XP, but we have recently migrated to a brand new Windows 7 bit box.

    I vvirtual developed a LabVIEW application bit to download these two devices, but am having some issues communicating with them on this new PC. Your documentation suggests that each firtual should have downolad listed underneath Diwnload this will vcp and I will be able to see one of the devices again although never both.

    The last time I tried cycling th. We will get in contact with you directly to troubleshoot this. Unfortunately driver have some issues with this combination and would appreciate any help. The Error reads: "Stage type virtual is not compatible with driver selected.

    Response from Tim at Thorlabs: Thank you for contacting us. Afterwards associating the stage should be possible. Please make sure that the simulator is off and that the. I will send you documentation on this. Driver the event does upon being triggered is carried out in a sub. A sub. I will contact you to continue this discussion.

    We have a near term 2 months application where we'd like to use both. Are they any plans for making these two products compatible? Any timeline? I will contact you to keep you updated on the timeline. We have two of the TCD controllers connected to zv actuators. We are trying to control them using the hex commands defined in the command reference.

    We are experiencing sporadic behavior, in that sometimes the commands will work, but most of the time they do not. We don't get any errors from our program, the controllers just don't respond. Response from Chris at Thorlabs: Thank you for virual our web feedback.

    The most vcp cause of this is that an initial function has diwnload been completed before you are trying to initiate a ftci one. The controller will return a message ID when a function is complete. Your program will need to take this account and should not try to continue until it has read this to verify that it is now able to continue with its sequence.

    I have used this motor control for about three years with no problems integrated into my microscope control system. We recently updated our computers and software ftvi allow increased performance in bit windows. As a temporary solution, we have to open a second bit matlab window to control this one component.

    We will most likely have to buy a different rotation stage altogether. Are there known solutions or new products available that address this problem? Are there any plans to update the APT software? Response from Tim at Thorlabs: Thank you very much for your feedback. The APT software is a 32bit application that was developed before 64bit windows became available.

    However, there are currently no 64bit. DLLs or. We understand that a new software version that supports fdti is needed and we have ;ort beta version that we are actively working on. If you already ftdu the APT software package installed on your computer, then the drivers required to communicate with the TDC are already installed and com only thing that is required is to enable the TDC as a virtual comms port device.

    Is there any way to control the device using a virtual COM port i. If virtual does, could you provide me with the appropriate driver required for windows to detect the TDC as a serial COM device? Many thanks and best regards, Jonathan. Could you send me the USB serial interface drivers and protocol documentation?

    This is a project we are working on, but as it requires more than an update because the program is intrinsically 32bit, it is a vcp term project. Programming can still be done in 32bit Matlab and the supplied GUI is fully operational in 64bit Windows. Response from Tim at Thorlabs: If the bWait parameter is set to 'False', the method returns as soon as the move has been initiated.

    Once the function has obtained the position it will return the function with the pfPosition parameter. As for 64bit. LLBs, this is a long term project. When will the 64bit. LLBs be available? How long ftdi it take to get a response from TDC after I use this method?

    Will the program stop working until the TDC returns the position? Grounding issues can cause the order to matter. A more detailed troubleshooting note can be found in my last post on this feedback wall. I will contact you with this information to make sure the problem is resolved. Dear Service engineer, Hi, I have a problem in communication with computer.

    So, it is very important to solve it. I wrote my situation. However, computer device conceive APT device. APT Frimware can find the hardware 3. Sometimes, it worked. But, when I try again, it stopped. If it works, motor move normally. Therefore, I think that there is no problem in DC motor. I tried to connect with different several computer which has different OS and specification.

    Theoretically, it have to work. But, it also show same symptom. Therefore, I think that the controller has some problem in connection with computer. How can I solve it? Hi I am trying to use your apt xriver in labview. I have a question regarding error handling.

    Meet the FT232RL

    However, I get no labview error messages, only an event panel pops up detailing the vortual. How doqnload I force the apt to virtual the labview error reporting mechanism? I am unable to halt the labview program on an error as labview cannot see an error. Any help would be much appreciated. First, please ensure that you close any APT software.

    After this, you can configure your motor and stage in APTConfig. If you dodnload experience issues, please make sure the controls have finished enumerating increase the server enumeration dwell time in APT Config. Adding a wait between the start control method and the first command will eliminate problems with the controller trying to be used before it is properly initialized and reporting this error.

    This should solve nearly virtual problems associated with this error. If you are still having trouble or would like personal assistance please contact us at techsupport thorlabs. I am having problems with the APT software as well as controlling the motors with Labview.

    After starting the APT User programs none of the control panels are displayed and downoad doesn't appear to be a method for bringing them up. Also, in Labview an error appears in the APT system log that there is no device present despite the fact that the device is plugged into a working usb port and the serial numbers are vcp input to the program.

    The software ftdo run on 64bit systems but cannot be used in 64bit client environments. Is the 64bit version of the vownload not compatible with active x fydi in labview ? When I insert an activex container in labview and go to insert an active x object the MG17 motor does not appear in the list of controls. Response from Tim at Thorlabs to Ben: Thank you for your feedback.

    These are unusual observations that we have not replicated. I would like virtual discuss your vi with you and go over each of these three in detail virttual the program in hand. If there is still some error, we will of course take a look at your TDC for you. We bought one in December last year and com two last week.

    Combining the 'old' controller with one of the new translation stage works very good and is not giving any problems. That's where we concluded that the new controllers are not the same as the 'old' ones, while download are of exactly the same type and are accompanied by exactly the same information, software and manual.

    Since both new controllers are giving the same 'errors', Ftei assume that is not a production fault. This is not happening for the 'old' controller. This is not happening when we use the 'old' controller. If I don't do this it will pass over this next movement. For the 'old' controller this was not necessary, I could just give a new command after finishing the last movement without waiting.

    The 'old' controller in combination with the stage was working very good for our ddriver and that's why we decided to order two more of these. But with the new controller, we cannot use it anymore diwnload of the many errors. Are the virtjal from the 'old' type still available see serial number? Or have can we solve these problems? Moreover, I just started to test the new controller this week and therefore I presume that there are more differences between the two vcp types than the ones I discovered The thing is that APT config cannot get the downloadd number of the cube.

    I tried to reinstall and reboot several times but that doesn't help. Is there any standard procedure to solve this problem? Response from Tim at Thorlabs to Doron: Thank you for your feedback. I have contacted you directly to provide support. Every time Ivrtual run the program after switching on the system the position display shows zero, although it is not at it's home position.

    Is there a way to port the last position before switching off and restore it when switching on the system. Thank you, Doron. Response from Tim at Thorlabs to Nicolas: You are correct. ActiveX is 32bit which cannot be recognized by 64bit MatLab. This is not something with a simple work-around.

    We will work to make this information more apparent for future users. Hi, I've been trying hard to use dlwnload active X controller of my solenoid controller on Matlab. I wonder if I miss something or if this is related to the fact that Matlab is 64 bit whereas your drivers are 32 bits. Here you will find the protocol under the "Software and Support" tab.

    Response from Tim at Thorlabs: I have contacted you directly with this information. Virtuzl note, however, that as of right now this is still an incomplete DLL. Hi, like other posters, I am interested in controlling this device without ActiveX. Thank you vp advance for your assistance. Response from Tim at Thorlabs: We have plans to make these files available on the website and we are currently preparing supporting documentation before ftdi release.

    The APT software is intrinsically 32bit. LLBs and therefore the ActiveX components will not run within a 64bit client environment. We are looking into developing a true 64bit platform for our motion control stages in the future, but are currently unable to provide this. I have contacted you with the com. Response from Tim at Thorlabs: I have driver you the files directly.

    Can you send them to me, or point me in the right direction to driver them? Response from Tim at Thorlabs: Thank you for your feedback! I have contacted you for more information, including your event logs, to diagnose driveer problem. Occasionally and unexpectedly, the Z will contract to the hardware limit and attempts to contract downloa more.

    This only happens when APT user is running and enabled and the Z does not respond to any commands except for "home" and "enable". I driver checked that by not using the APT user dowjload, the Z does not contract on com own accord. APT user version 1. Response from Tim at Thorlabs to the last two posters: Thank you for contacting us.

    I have sent you both the files with some instructions. We are currently looking into making this publicly available for future users. Is it possible to build a true 64bit application with these? Please contact me. My purchasing dept. Response from Buki at Ftdi to cha07jcc: Thank you for using our feedback tool.

    We have contacted you to provide the files. Response virtyal Buki at Eownload Thank you for your participation virhual our feedback forum and for sharing solutions with other customers. Thanks, Bcp, for your prompt response to my earlier post! I have also sent you the files directly. Response from Tim at Thorlabs: Thank you for your feedback.

    It seems that when upgrading to Windows 7 the values for the file directory may have been changed can't find DLL file. I have contacted you directly for further troubleshooting. DLL] Internal Code download Thanks diver any help you can offer!

    Response from Buki at Thorlabs: Thank you for your feedback. We do not have your contact information, so please email TechSupport thorlabs. Response from Buki at Thorlabs: I am sorry you have not received the files yet. Virttual have emailed you a link to our ftp site where you can download the files. It is possible the earlier email was not delivered due to the size of the files.

    Please contact TechSupport thorlabs. Dear Tyler, I am still waiting for the files you promised to send me. Can you send diver to me as soon as possible? We will send you the files and the supporting documentation that we currently have available. Response from Buki at Thorlabs: Thank you for using our feedback forum.

    We have sent you the dll files. Thanks, Chris. Thank you Ian. We have sent you a dll file. Response from Buki at Thorlabs: To the customer who just bought TDC and ZB, the vietual you described is a ftdi error that we are currently reviewing. For drivee time being a work around would be to install previous version of the software, please install version Vvp.

    Response from Buki at Thorlabs: The StartCtrl method does take a long time to enumerate, unfortunately there is no real way around this using activex. The start control needs to run through a number of housekeeping tasks before the controller can be initialised. In here you will be able to change the enumeration dwell time.

    This is the time that the system takes to enumerate all the devices on the USB bus. If you are running many download this will need to be increased to ensure that all the stages are fully initialised. You can also decrease this dwell time, frdi reducing this too much will cause communications and time out errors if APT is not given enough time to start correctly.

    It may need to be changed several times before a satisfactory result is achieved, the default is ms. Please contact techsupport thorlabs. This will insert the motor control GUI and will make all the relevant motor activex available to you. It will notice to be a rotation stage and change to the right GUI.

    But i have another Question. I implemented the stages PRM1Z8 into labview and i can rotate them using NumCtrl Box where i can write angles and then run porf program. But i noticed that this is really slow. I just want to call a subVI and tell it "go to that absolute angle".

    Thanks in port. I installed software that was included and I report the same problem as byung. Hello all! Any help on this? Thank you very much in advance! I will pass it on to our programing team along with your email address so that they can send any updates directly to you.

    Downlozd a lot! I got it running nicely.

    Feb 03,  · The KDC K-Cube Brushed DC Servo Motor Controller is a part of Thorlabs' new and growing Kinesis® line of high-end, compact motion controllers. Designed to provide easy manual and automatic control of DC Servo motors, this single-channel driver is capable of driving a variety of low-powered DC. used to make the FTR in the cable appear as a virtual COM port (VCP). This then allows the user to communicate with the USB interface via a standard PC serial emulation port (for example TTY). Another FTDI USB driver, the D2XX driver, can also be used with application software to directly access the FTR on the cable though a DLL. Download a copy of the v FTDI VCP Driver Executable here: Windows FTDI VCP Driver Executable - v (CDM_giai-mong.co) Otherwise, visit FTDI's VCP Drivers page for the latest download of the Windows FTDI Driver executable and clicking on the Window's "Available as a setup executable" link. Make sure to unzip the executable before proceeding to the next .

    One question, though: all movement dll methods are synchrounous blocking. This is not a huge issue for me but it prevents for instance a emergency stop command from being registered during movement. Furthermore, since I am loading the library under matlab all further vjrtual execution is also download during moves and I cannot address my two motors at the same time to do diagonal moves.

    This was possible with the ActiveX controls. Is there any chance that you will implement asynchroneous non-blocking methods in virgual future? Thanks a lot, Tobias. Response from Buki at Thorlabs: We have sent the attachments to the new email address you provided.

    Thank you for your interest. Hi Tyler! I am trying to implement low-level control in Matlab and do not want to use the ActiveX controls for that. Thanks a lot, Cirtual virtual neuro. A response from Tyler at Thorlabs: Hello Sebastian, I will have an application engineer contact you to help troubleshoot the problem that you are experiencing.

    I have the same problem with TDC that "byung. What is the solution? If it is possible, can you also send me some example of the command line contrl? My email address is Hanxu gmail. Ftdi, Han Xu. A response from Tyler at Thorlabs to katonag: We will contact you to work through some troubleshooting steps with you. I am sorry for the delay that this is causing, we will get you back on track quickly.

    I have the same freezing problem with TDC that rpearson might have. The cube sometimes freezes, and can not be contacted again: It can be seen in the device manager, but not in the APT config. This freezing might be somehow related with power - it appears usually at system startup, and being fine once working.

    Repowering the cube usually helps, but not always. Response from Buki at Thorlabs. The issue may be related to your installation of the latest version of the APT software. We have contacted you to provide further support. However, amount of rotation observed and amount requested are not dowlnoad same, prior being roughly one third of the later.

    I would appreciate if viftual could give me some pointers. Response from Buki at Thorlabs: To the last two posters, thank you for your feedback. We have contacted you with troubleshooting tips and will consider adding the information to our website and manual to assist other customers that may experience the same issues. I'm having the same problem as 'rpearson' port one of our TDC We using another TDC we had from before to control the motorized rotating stage.

    It seems to work so far. But it appears to be a recurent issue, do you know what to do to fix the damaged TDC? Using APT User the same results are occurring if I try to jog, or move the rotating stage to a particular angle, it spins uncontrollably. Restarting the computer sometimes resolves the issue but not always. Is this a driver issue? Have you seen this sort of behavior before?

    Thanks, any advice appreciated! Virtkal the fownload works it is tremendous. Response from Buki at Thorlabs: Thank you for notifying us of the problems you have experienced while using the APT software. We have contacted you to resolve the issue. Response from Buki at Thorlabs: Thank virtual for using our Feedback tool.

    The drift you see could be related to the gear and thrust plate. You could reduce it by tightening the screw that holds them together. We have contacted you directly to provide further support. I got same problem as below. The system environment is windows 7 32bit. The device is detected and works fine after an hour. I also made clean install re-installing all drivers and software but this did not help.

    Please advise. Downlaod got this error during APT config software loading "Failed to read values". Although after hours of loading, Vcp config can still detect the device. May be the APT config is looking for a missing file. This adapter is in stock and can be ordered by calling our Sales Department at or by emailing sales thorlabs.

    If so, what is the part number of the adapter cable that will allow us to connect the Pirt rotation stage to your TDC module? Response from Buki driver Thorlabs: We have contacted you to troubleshoot the issues you're experiencing with the APT software. Response from Javier download Thorlabs to David: Thank you very much for your feedback.

    There are a couple of parameters to consider in order to ensure that the APT Configuration utility effectively detects the T-Cube controllers. The first one is to make sure that the Simulator Mode is not active. The second point, and perhaps the most important one, is to keep in mind that the order in which the T-Cube is connected to the wall outlet via downloac power supply and the PC via Ftdi cable matters.

    Due to the internal circuitry of com T-Cubes, it is necessary to connect the USB cable before powering up the controller. In the majority of virtuaal, the APT Config can then effectively detect the device. I will contact you directly for further support. We have contacted you to troubleshoot this further. Thank you for your feedback.

    We have contacted you with the beta version of the files you need. Midway through a program execution, it stopped and I got the error code"Hardware response timeout. This program had been working for several years and now nothing. Can you send me any available documentation for doing this, the header file referenced in other comments, and any examples you have?

    Response from Javier at Thorlabs to kruckenbergj: Thank you very much for contacting us. I will contact you directly with this information. Hi, Im struggling with the TDC for some time now. But for now I cant find a way to send commands to the TDC through ftd2xx. Can you send me some documentation or even better an example of a working programm?

    As of today I can only use this motor manually which is far from satisfactory. Thanks in advance! Customer Email: dherst yopmail. Response from Javier at Thorlabs to draper: Than you very much for contacting us. We have compiled a series of files and documentation that might be helpful for ftdj application.

    I will contact you directly with this info. Hi-- Our lab has been using your shutters and shutter controllers for many years with great success. For now Ive accomplished this using ftd2xx. We have sent you an advanced communications protocol document. However, without possiblity of vcp the motor from linux it has no use for us!

    Response from Javier at Thorlabs to dirk. Port would also like them. Response from Javier at Thorlabs to sschafer: I will contact you directly for com with your application. Hi, I finally was able to check the driver via the serial commands you sent me thanks for that! Im using the TDC with a PRMZ and want to add a CR1 soon and get weird results with the absolute move command often not moving at all, sometimes it keeps rotating forever.

    used to make the FTR in the cable appear as a virtual COM port (VCP). This then allows the user to communicate with the USB interface via a standard PC serial emulation port (for example TTY). Another FTDI USB driver, the D2XX driver, can also be used with application software to directly access the FTR on the cable though a DLL. Download a copy of the v FTDI VCP Driver Executable here: Windows FTDI VCP Driver Executable - v (CDM_giai-mong.co) Otherwise, visit FTDI's VCP Drivers page for the latest download of the Windows FTDI Driver executable and clicking on the Window's "Available as a setup executable" link. Make sure to unzip the executable before proceeding to the next . Feb 03,  · The KDC K-Cube Brushed DC Servo Motor Controller is a part of Thorlabs' new and growing Kinesis® line of high-end, compact motion controllers. Designed to provide easy manual and automatic control of DC Servo motors, this single-channel driver is capable of driving a variety of low-powered DC.

    Am I wrong that the structure of the data pot should look like 0x01 for the channel 0x[5byte-long number for the position steps]? If you could tell me the stepsize or range over which the position is defined, Id be really grateful.

    How to Install FTDI Drivers - giai-mong.co

    Response from Javier at Thorlabs to quod I will send you this port shortly. Response from Javier at Thorlabs to otobrzo: Thank you for contacting us with your request. A complete list of methods with their respective descriptions is included with the APT software utility's help file. Com the Programming Guide, expand the Motor Control section.

    Once there, you will find the Motor Control Methods. Hello, I have bought TDC controller together with the actuator. I have followed the labview tutorial and I got very basic program. I need a list of Methods with description. Especially I need control the starting of jogging and its direction.

    A setting od Step Size I have solved. Please could you send me such List. Response from Javier ftdi Thorlabs to ktwelker: Thank you for submitting your request. I will send these files and instructions to your e-mail shortly. A full release is coming soon. Response from Javier at Thorlabs to m. Click ftdi Settings' tab, vcp increase the Enumeration Dwell Cycles from toclick set basically double the present value.

    Also ensure the 'Log Hardware Communications' box is checked. This will generate an error log file. If the problems persist, you can send us the this file in order to monitor the communications prior to the fault. I hope this helps. The other items stepper, quad cell and piezos units always work driver. What could be the reason for this?

    This might be of relevance: 1 Before, we encountered the problem that one of the TDC servo Cubes velocity potentiometer did not return to its stationary position resulting in com movement of the stage. Yet another user that would be very happy to recieve lib and headers for virtual purpose.

    Any addtional documentation on the serial interface would be nice, too. Best regards Carsten. Response from Javier at Thorlabs to Leif: We will send you this documentation shortly. Yet another user that would be very happy to recieve lib and headers for non-activeX purpose Best regards Leif. Response from Tor at Thorlabs to sschafer: Thank you for your suggestions, as they are always very much appreciated.

    I will send you the requested file shortly. Hi, I also would like to implement computer control of the TDC without using ActiveX, but rather just sending commands via the virtual serial interface the usb bus provides. Id be grateful, if you could send me a list of the commands or sth similar.

    In addition, you might consider to put additional info on that in your documentation? The driver with activeX is not only that it only works on Win, but rather that it is not reliable and causes some vcp timing and error handling problems when implemented in Labview. Response from Javier at Thorlabs to willtalmadge: I will send you the file shortly.

    I understand they arent supported and would like to be provided with them if possible. I would like to write software that controls this device without the use of the activex control. Response from Tor at Thorlabs to moskalev: Thank you for your inquiry; per our email correspondence, the CR1-Z7 is port configured for limit switch use.

    Please do not hesitate to contact us if you have further inquiries. We rotate the stages within a limited angle range. I know there is a setting in the APT User software to define min and max rotation angle. However, for safety reasons we must have hardware limit switches.

    In this tutorial, we'll show you how to install FTDI drivers on multiple operating systems. Before you begin virtual tutorial, you should have the Arduino IDE installed on your computer. Check out our Installing Arduino tutorial for a step by step guide. Here are some other tutorials and concepts you may want to familiarize yourself with before reading this tutorial:.

    Alright, let's get to work! This process is very handy in that it allows you communicate with and upload code to an Arduino or other microcontroller without the need for an external programmer. What's blue, thin, and comes with everything you need to get started? The Pro Mini 3. If you are using a 5 volt device, you will need the 5 volt FTDI.

    If you have a 3. LilyPad boards all operate on 3. If you have one of these older versions, download want to use the FDTI drivers as well. For a complete list of all Arduino boards, check out download page.

    Kinesis® K-Cube™ Brushed DC Servo Motor Controller

    Newer versions of Arduino boards, cownload as the Uno, use a different communication IC, and they will not be covered in this tutorial. Now that you know why the FTDI Basic is important and what products it is used for, let's learn how to install the drivers. By default, windows does not have FTDI drivers installed. Let's go get them!

    Make sure to unzip the executable before proceeding to the next step. If you now have a COM port, congratulations! Again, if something went wrong, either retry this tutorial or give Windows - In Depth a try! Now choose either the 32 bit version or the 64 bit version. Not sure which you have? The next steps will go over how to find that information.

    If you already know which version you are running, you com skip the next two steps. Now go back to the FTDI site, right-click on the correct version, and save it to your computer. Remember where the files are saved. We'll need them in the next step. Navigate to the folder containing the files. They will be inside of a. Right-Click on the.

    Make sure that 'Show extracted files when complete' is checked, and click 'Extract'. When the extraction is complete, the folder is opened. Again, take note of this folder location. This is the one containing the drivers. We're almost there! Open the start menu, right-click on 'Computer', and left-click on 'Manage'.

    You will need administrator rights to do this. If you aren't an administrator on your computer, talk to the person who is and have them enter their credentials. Left-click on 'Device Manager' in the leftmost column. Here is where we see the driver hardware. It has an exclamation mark next to it.

    Left-click 'Browse,' and navigate to the location of the extracted files. Choose the extracted folder. There is no need to search any further in the folder. Then left-click 'OK'. You will need to install a second driver for the same device. Follow the virutalas before, and use the same driver folder too! Congratulations, you now have the proper FTDI drivers and can begin to use virtual device!

    The downloav drivers are not complete. OS X Click on the link for the "Mac OS X The image below shows version 2. If there is an update to the drivers by FTDI, the version dricer will change but cpm ftdi be in the same location on the table. If you are using the driver for OS X Open up the driver file that corresponds with your operating system.

    For most users, it will be the second file:. Now open the Arduino IDE. Congratulations, you're all port On newer versions of OS X, when you double-click the install packages inside the FTDI disk image, you may be presented with a very Windows-esque type error about not being able to open the files because they are not from an identified developers.

    This is very similar to the unsigned driver issue in Windows 8. Then select open from the menu. You will then be given another window asking if you are certain. Click Open, and proceed with the installation as stated above. For a more permanent fix, you can download these instructions. Under the General tab, you should see a section about allowing the running of downloaded applications from specific sources.

    In preveious version of OS Vcpp, the vom was set to Anywhere. However, the defualt setting is now Mac App Store and identified developers. First, you may need to click on the little lock icon and enter your admin password to make these changes. Once unlocked, click the Anywhere option. Another obnoxious window may appear asking you if you're sure you want to allow this.

    Click Allow from Anywhere. Or, you can follow the directions in this window, if you don't want to make your Mac "less secure. With Mac OS However, there seems to be some conflict between drivers from FTDIchip. Luckily, there is a solution to this problem, and it comes from FTDI directly. In order to get around this, the Apple supplied Driver vcp be uninstalled.